Contact / Product brief

Tell us what you want to make.

Write your requirement in the form — product, target quantity, target price, destination market and timeline. Your email address is required; we reply within 12 hours with a factory route, samples and a production plan.

Response time
Within 12 hours
Languages
English · 中文
Role
Supply-chain agent
Supply
Stock & custom

A few details are enough to start.

We reply within 12 hours. Your brief goes straight to our enquiry inbox.

Before you ask.

How quickly will you reply?

Within 12 hours of receiving your requirement. Please include a valid email address and enough detail for us to understand the product, target price, quantity and market.

Are you a factory or a supply-chain agent?

We are a China factory supply-chain agent. We work with vetted factories for stock and custom products, and stay accountable from product screening through to after-sales.

Can you supply stock products as well as custom products?

Yes. We can quote available stock or develop a custom product from your drawing, reference or idea. The route depends on volume, tooling, target price and timeline.

How do you verify a factory?

We check the business licence, factory address and references, review relevant certifications, and visit or audit the production site before a deposit.

Can we request samples before ordering?

Yes. Sample units can be supplied for evaluation, usually with the relevant test report. Sample cost, configuration and courier terms are confirmed before dispatch.

What is the minimum order quantity?

It depends on the model and configuration. Send the target model and annual volume; we will confirm the MOQ and whether a smaller first order is possible.

Can you customize a product for our market?

OEM and ODM changes such as labelling, packaging, interfaces or firmware can be reviewed. We document the change against the base model and quote tooling or engineering work separately.

Which certifications and test reports are available?

Compliance depends on the product family and destination market. We list the applicable standards on each solution page and provide certificate scope and test reports on request.

What is the typical lead time?

Lead time depends on the model, order quantity and customization. We confirm it in the quotation after the specification and sample stage are closed.

Which documents are supplied with an order?

The standard document set includes the datasheet, drawings, inspection records, packing list and commercial invoice. Certificates and test reports are supplied where applicable.

Can you improve an existing product?

Yes. Cost-down, material substitution, packaging changes and design improvements can be scoped against the current product and quoted separately.